Customer Support
When are we open?
Our website is open 24 hours a day, 7 days a week to help you with all your accommodation needs. If you have questions you can contact us by email at anytime, we will reply to you as soon as we can.
Our Customer Service Centre is open to assist you with telephone bookings & enquiries
Monday to Friday
0700 - 2000 AEST
Sat: 0800 - 1700 AEST
Sun: 0900 - 1700 AEST
How can you contact us?
- Telephone:1300 730 706
- Fax: +61 7 3535 4235
- Email: By selecting the appropriate option on our Customer Support Form
- Address: Level 8, 30 Makerston Street , Brisbane QLD 4000
Need help with a Booking?
If you need help, check check our Terms & Conditions where you may find the answer to your question. If you require further assistance, please provide details on our Customer Support Form and we will promptly respond to your enquiry.
Suggestions and Feedback
Your suggestions and comments are valuable to us as we are always looking for ways to develop and improve our site. Please provide details of any comments, suggestions or technical enquiries you have by selecting the appropriate option on our Customer Support Form.
You can call us to make a booking toll-free on 1300 730 706 or
e-mail us at bookings@myway.com.au or
fax us on +61 7 3535 4533.
Customer suggestions/feedback
We really appreciate your feedback and suggestions on the hotels, apartments and other options we offer throughout Australia & New Zealand. Word of mouth is the best information we can provide and so please let us know of any good or bad experiences. E-mail us at bookings@myway.com.au. Comments, suggestions and website fault reports are also gratefully accepted.
